01/12/2019 - 7 nights from

£325

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Résidence Alpina Lodge

Alps, Val d'Isère, Apartment

106 reviews

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Overview

Units

Ski area

Map

Reviews

OVERVIEW

The Apartments

Location

In the heart of Val d'Isère, the Alpina Lodge apartments are ideally located, close to all of the shops, bars restaurants and services in the resort centre. The main ski lifts and pistes are only 500m away.

Accommodation

You can enjoy spacious, comfortable and quality accommodation with breathtaking views of the ski slopes. The rooms are tastefully furnished and all apartments have kitchens, equipped with an oven, dishwasher, fridge, kettle, toaster, cafetière and other kitchen utensils. Special cooking equipment such as raclette grills are also available on request. A large relaxing lounge including a TV and free WiFi is also available in all accommodation. A towel dryer and hairdryer are provided and parking is also available.

Facilities

Résidence Alpina Lodge provides a high quality service with linen and towels included and beds made on arrival. Both a mid-stay and end of stay clean are also provided for your comfort. The residence also provides all the necessary equipment and games for babies and young children.

Restoration packages

All the apartments at Résidence Alpina Lodge have a fully equipped kitchen that allows you to prepare your own meals at your convenience. It also offers easy access to the shops in the resort. Restaurants and bars are also within easy reach to suit all budgets and tastes.

FACILITIES:

Central location

Beds made on arrival

Free wifi in accommodation

Accommodation Facilities:

- Bed linen and towels

- Beds made on arrival

- End of stay cleaning

- Mid stay cleaning

- Satellite TV

- Free wifi in accommodation

The Resort

Activities

The resort has numerous shops, bars, and restaurants. You can also enjoy an outdoor ice skating rink, an aqua-sports centre with pool and sauna, and a cinema. Numerous events are organized by the resort throughout the season: various international ski competitions, giant sculptures of snow, concerts or even guided tours of Val d'Isère. Try the new slides (snake, airboard, yooner, ..) or just enjoy a relaxing holiday. We promise your stay in Val d'Isère in Résidence Alpina Lodge will be unforgettable and you will you be back.

Val d'Isere

Val d'Isère, lying high in the Tarentaise Valley at 1850m altitude, is one of the most prestigious and best-known ski resorts in the world. The resort offers modern facilities and services yet retains it's heritage and traditional alpine charm. Combine this with one of largest, most varied and challenging ski areas in France and you get first-class ski holiday destination.

Espace Killy Ski Area

Val d'Isère shares the vast Espace Killy ski area with it's higher altitude neighbour, Tignes. With 300km of pistes to explore, including dedicated beginner zones and a huge choice of blue and red pistes, there is great scope for both beginners and improvers. For more advanced skiers, the numerous blacks and off-piste routes provide some great challenges. 95% of the ski area is above 1850m altitude and with the glacier topping out at 3456m, snow depth and quality is assured all season.

Useful Information

Late Arrival (after 7pm)

Please inform the reception or the reservations centre in advance and we will advise you of the late arrival procedure.

Key Collection

Check in is from 5pm onwards. The keys are available at the reception on presentation of your voucher

Deposit

Upon arrival, you have to pay a deposit of 600 Eu (Visa, Mastercard, French Cheque) for your property. This will be returned to you within 15 days of your departure assuming there are no charges for breakages.

Cleaning

End of Stay Cleaning is included in the accommodation price.

Compulsory Charges

- Taxe de séjour (Local Tourist Tax)

Payable Extras

- Car park : 105 Eu /week/car
- Pets : 50 Eu/week
- Breakfast : 15 Eu/adult and 10Eu/child until 12 years old.

Booking Conditions

Payment Conditions

Ski France offers 3 options for payment:
1) Pay in 3 installments if booked more than 60 days prior to arrival:
- 10% deposit at time of booking, 10% payment 60 days prior to arrival & 80% payment 30 days prior to arrival
2) Pay in 2 installments if booked more than 30 days prior to arrival:
- 30% deposit at time of booking & 70% payment 30 days prior to arrival
3) Pay in 1 payment (always available and obligatory if booked less than 30 days prior to arrival) - 100% at time of booking
Additional Extras: - Any extras added more than 30 days prior to arrival will be added to final payment - Any extras added after final payment to be paid at time of addition to booking

Cancellation Policy

Ski France cancellation policy:
If the client cancels a reservation the following amounts will be retained:

- More than 30 days prior to arrival date: 30% of total accommodation cost
- Between 30 and 21 days prior to arrival date: 45% of total accommodation cost
- Between 20 and 8 days prior to arrival date: 60% of total accommodation cost
- Between 7 and 4 days prior to arrival date: 90% of total accommodation cost
- 3 days or less prior to the arrival date: 100% of total accommodation cost

Booking contract

Your stay at Résidence Alpina Lodge is contracted with the Madame Vacances Group, working as a Travel Agent (Siret: 491 366 092 00014; Numéro de Licence: IM073100061)

Travel Information

Address

Rue Principale, BP 132
73153 Val d'Isère

Destination

By Car: 9-10 hours from Calais. Follow motorway sings to Lyon, then Chambéry, then Albertville. Exit Motorway at Albertville and follow signs to Moutiers, then Bourg Saint Maurice and finally Val d'Isère.
By Train : Eurostar ski train from London St Pancras to Bourg Saint Maurice (30 km)
By Plane: GVA (Geneva) Airport: 222 km (3.5 hours) LYS (Lyon) Airport: 221 km (2.5 hours) CMF (Chambéry): 135 km (2 Hours) GNB (Grenoble): 216 km (3 hours)

ACCOMMODATION

Accomodation type	Sleep up to	Booking Conditions	Price	Units	Book
Studio apartment - sleeps up to 2 Rooms : 1 Bathrooms, 1 Balcony, 1 Kitchen PREMIUM SERVICE PREMIUM SERVICE : Linen packs and TV included, mid and end of stay cleaning included, beds made on arrival, wifi More info		Low rate, non refundable Low rate, non refundable : Please note, if the stay is cancelled, modified or if you do not show up on arrival the full amount will be charged. Payment : The full amount is to be paid at the time of booking. Not contractually binding Studio apartment - sleeps up to 2 Living area with 2 pull-out beds and 1 single sofa bed (max 12 years old advised) max surface area : 28m² Nb pieces : 1 Bathrooms : 1 Balcony : yes Kitchen : yes Living room : yes Living room with pull out Bed : yes	£517 £325	Please choose the number of accommodation units before booking. To book more than one room, please call us on 0203 475 4756 or make separate reservations on line for each room.	Book
		Standard conditions Not contractually binding Studio apartment - sleeps up to 2 Living area with 2 pull-out beds and 1 single sofa bed (max 12 years old advised) max surface area : 28m² Nb pieces : 1 Bathrooms : 1 Balcony : yes Kitchen : yes Living room : yes Living room with pull out Bed : yes	£517 £362
Studio apartment - sleeps up to 3 Rooms : 1 Bathrooms, 1 Balcony, 1 Kitchen PREMIUM SERVICE PREMIUM SERVICE : Linen packs and TV included, mid and end of stay cleaning included, beds made on arrival, wifi More info		Low rate, non refundable Low rate, non refundable : Please note, if the stay is cancelled, modified or if you do not show up on arrival the full amount will be charged. Payment : The full amount is to be paid at the time of booking. Not contractually binding Studio apartment - sleeps up to 3 Room with 1 double sofa bed (160x200) Living room with a single bed Bathroom + toilet Kitchen Balcony max surface area : 30m² Nb pieces : 2 Bathrooms : 1 Balcony : yes Kitchen : yes	£606 £381
		Standard conditions Not contractually binding Studio apartment - sleeps up to 3 Room with 1 double sofa bed (160x200) Living room with a single bed Bathroom + toilet Kitchen Balcony max surface area : 30m² Nb pieces : 2 Bathrooms : 1 Balcony : yes Kitchen : yes	£606 £424
1 bedroom apartment, sleeps up to 4 Rooms : 1 Bedroom(s), 1 Bathrooms, 1 Balcony, 1 Kitchen PREMIUM SERVICE PREMIUM SERVICE : Linen packs and TV included, mid and end of stay cleaning included, beds made on arrival, wifi More info		Low rate, non refundable Low rate, non refundable : Please note, if the stay is cancelled, modified or if you do not show up on arrival the full amount will be charged. Payment : The full amount is to be paid at the time of booking. Not contractually binding 1 bedroom apartment, sleeps up to 4 Living room with 2 pull-out beds and 1 bedroom with 2 single beds max surface area : 38m² Nb pieces : 2 Bedrooms : 1 Bathrooms : 1 Separate Toilet : yes Balcony : yes Kitchen : yes Living room : yes Bedroom 1 :	£687 £433
		Standard conditions Not contractually binding 1 bedroom apartment, sleeps up to 4 Living room with 2 pull-out beds and 1 bedroom with 2 single beds max surface area : 38m² Nb pieces : 2 Bedrooms : 1 Bathrooms : 1 Separate Toilet : yes Balcony : yes Kitchen : yes Living room : yes Bedroom 1 :	£687 £481
1 bedroom apartment, sleeps up to 5 Rooms : 1 Bedroom(s), 1 Bathrooms, 1 Balcony, 1 Kitchen PREMIUM SERVICE PREMIUM SERVICE : Linen packs and TV included, mid and end of stay cleaning included, beds made on arrival, wifi More info	5	Low rate, non refundable Low rate, non refundable : Please note, if the stay is cancelled, modified or if you do not show up on arrival the full amount will be charged. Payment : The full amount is to be paid at the time of booking. Not contractually binding 1 bedroom apartment, sleeps up to 5 Living area with 2 pull-out beds + 1 single sofa bed. 1 bedroom with 2 single beds Nb pieces : 2 Bedrooms : 1 Bathrooms : 1 Separate Toilet : yes Balcony : yes Kitchen : yes Living room : yes Living room with pull out Bed : yes Bedroom 1 : 2 single beds	£798 £503
	5	Standard conditions Not contractually binding 1 bedroom apartment, sleeps up to 5 Living area with 2 pull-out beds + 1 single sofa bed. 1 bedroom with 2 single beds Nb pieces : 2 Bedrooms : 1 Bathrooms : 1 Separate Toilet : yes Balcony : yes Kitchen : yes Living room : yes Living room with pull out Bed : yes Bedroom 1 : 2 single beds	£798 £558
1 bedroom apartment + alcove - sleeps up to 6 Rooms : 1 Bedroom(s), 1 Sleeping Areas, 1 Bathrooms, 1 Shower Room, 1 Balcony, 1 Kitchen PREMIUM SERVICE PREMIUM SERVICE : Linen packs and TV included, mid and end of stay cleaning included, beds made on arrival, wifi More info	6	Low rate, non refundable Low rate, non refundable : Please note, if the stay is cancelled, modified or if you do not show up on arrival the full amount will be charged. Payment : The full amount is to be paid at the time of booking. Not contractually binding 1 bedroom apartment + alcove - sleeps up to 6 Living room wiaht 2 pull-out beds. 1 bedroom with 2 single beds and 1 alcove room with bunk beds. Extra shower room + separate WC. max surface area : 45m² Nb pieces : 2 Bedrooms : 1 Sleeping Areas : 1 Bathrooms : 1 Shower Room : 1 Separate Toilet : yes Balcony : yes Kitchen : yes Living room with pull out Bed : yes Bedroom 1 : 2 single beds	£976 £614
	6	Standard conditions Not contractually binding 1 bedroom apartment + alcove - sleeps up to 6 Living room wiaht 2 pull-out beds. 1 bedroom with 2 single beds and 1 alcove room with bunk beds. Extra shower room + separate WC. max surface area : 45m² Nb pieces : 2 Bedrooms : 1 Sleeping Areas : 1 Bathrooms : 1 Shower Room : 1 Separate Toilet : yes Balcony : yes Kitchen : yes Living room with pull out Bed : yes Bedroom 1 : 2 single beds	£976 £683
1 bedroom apartment + alcove - sleeps up to 7 Rooms : 1 Bedroom(s), 1 Sleeping Areas, 1 Bathrooms, 1 Shower Room, 1 Balcony, 1 Kitchen PREMIUM SERVICE PREMIUM SERVICE : Linen packs and TV included, mid and end of stay cleaning included, beds made on arrival, wifi More info	7	Low rate, non refundable Low rate, non refundable : Please note, if the stay is cancelled, modified or if you do not show up on arrival the full amount will be charged. Payment : The full amount is to be paid at the time of booking. Not contractually binding 1 bedroom apartment + alcove - sleeps up to 7 Living room with 2 pull-out beds + 1 single bed. 1 bedroom with 2 single beds and 1 alcove room with bunk beds. 1 extra shower room and 1 separate WC. max surface area : 47m² Nb pieces : 2 Bedrooms : 1 Sleeping Areas : 1 Bathrooms : 1 Shower Room : 1 Separate Toilet : yes Balcony : yes Kitchen : yes Living room with pull out Bed : yes Bedroom 1 : 2 single beds	£1027 £647
	7	Standard conditions Not contractually binding 1 bedroom apartment + alcove - sleeps up to 7 Living room with 2 pull-out beds + 1 single bed. 1 bedroom with 2 single beds and 1 alcove room with bunk beds. 1 extra shower room and 1 separate WC. max surface area : 47m² Nb pieces : 2 Bedrooms : 1 Sleeping Areas : 1 Bathrooms : 1 Shower Room : 1 Separate Toilet : yes Balcony : yes Kitchen : yes Living room with pull out Bed : yes Bedroom 1 : 2 single beds	£1027 £719
2 bedroom apartment + alcove - sleeps up to 9 Rooms : 2 Bedroom(s), 1 Cabin bedrooms, 1 Bathrooms, 1 Shower Room, 1 Balcony, 1 Kitchen PREMIUM SERVICE PREMIUM SERVICE : Linen packs and TV included, mid and end of stay cleaning included, beds made on arrival, wifi More info	9	Low rate, non refundable Low rate, non refundable : Please note, if the stay is cancelled, modified or if you do not show up on arrival the full amount will be charged. Payment : The full amount is to be paid at the time of booking. Not contractually binding 2 bedroom apartment + alcove - sleeps up to 9 Bedroom 1 with 2 single beds (90x200) Bedroom 2 with 2 single beds (90x200) Alcove with 2 bunk beds (80x190) Living room with 2 pull out-bed + 1 bench (80x190) 1 Bathroom + toilet 1 extra separate shower room Separate toilet Balcony max surface area : 64m² Nb pieces : 3 Bedrooms : 2 Cabin bedrooms : 1 Bathrooms : 1 Shower Room : 1 Separate Toilet : yes Balcony : yes Kitchen : yes Living room with pull out Bed : yes Bedroom 1 : Bedroom 1 with 2 single beds Bedroom 2 : Bedroom 2 with 2 single beds	£1257 £792
	9	Standard conditions Not contractually binding 2 bedroom apartment + alcove - sleeps up to 9 Bedroom 1 with 2 single beds (90x200) Bedroom 2 with 2 single beds (90x200) Alcove with 2 bunk beds (80x190) Living room with 2 pull out-bed + 1 bench (80x190) 1 Bathroom + toilet 1 extra separate shower room Separate toilet Balcony max surface area : 64m² Nb pieces : 3 Bedrooms : 2 Cabin bedrooms : 1 Bathrooms : 1 Shower Room : 1 Separate Toilet : yes Balcony : yes Kitchen : yes Living room with pull out Bed : yes Bedroom 1 : Bedroom 1 with 2 single beds Bedroom 2 : Bedroom 2 with 2 single beds	£1257 £880

SKI AREA
- Ski Area opening : 24/11/2018 - 01/05/2019
- Altitude : at 1550m to 3456m
- Slopes : 300km

25 black slopes

46 red slopes

61 blue slopes

22 green slopes

LIFT PASSES
Up to 40% off your lift passes.

SKI & SNOWBOARD HIRE
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TRANSFERS
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Rue Principale, BP 132
73153
Val d'Isère
0203 475 4756

TripAdvisor

Traveller Reviews brought to you by

Alpina Lodge - Val d'Isere

Rue Principale, 73153 Val d'Isere, France

107 Reviews

Ranked #27 of 38 hotels in Val d'Isere

TripAdvisor Traveller Rating:

Value

Rooms

Cleanliness

Service

Excellent

35

Very Good

28

Average

28

Poor

7

Terrible

9

true

Recent Reviews:

Robert M

Trip type:
Friends getaway

Spot on location

21 Jan 2019

Location was smack in the centre of town, five minutes walk from the main lift area, rooms were decent and had pretty much all you needed, I would recommend for... more »

Location was smack in the centre of town, five minutes walk from the main lift area, rooms were decent and had pretty much all you needed, I would recommend for anyone not looking to pay crazy Val D’isees prices but want to be central.
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Sally S

London, United Kingdom

Trip type:
Family

Fantastic service

4 Jan 2019

Alpina Lodge is what it says it is, excellent location for access to the ski lifts, the rooms are very functional, excellent beds in our apartment and the showers are... more »

Alpina Lodge is what it says it is, excellent location for access to the ski lifts, the rooms are very functional, excellent beds in our apartment and the showers are hot and extremely powerful. The rooms are warm and the kitchenette although tiny enabled us to cook a couple of meals, there is a lounge on the ground floor, whwere free mulled wine was served each evening.
Above all was the customer service of Pierre Claude, who helped us out of a very disastrous situation. For which we will always be grateful to him, he went way outside of his remit to help, absolutely amazing!
we had the room over the Underground club at the front and can honestly say we could not hear anything. On News Years Eve the celebrations in the street were more noisy.
Excellent position for all the clubs bars and restaurants of all ranges.
Would agree with the previous comments re cold ski lockers.
Have visited Val D'Isere 5 times now and it is expensive, but excellent
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DougR766

Newcastle upon Tyne, United Kingdom

Trip type:
Couples

Good budget Accom.

2 Jan 2019

Stayed in this Hotel in Dec 18 for a ski break. It is rated 4*, but I have long given up trying to figure out hotel star ratings as they... more »

Stayed in this Hotel in Dec 18 for a ski break. It is rated 4*, but I have long given up trying to figure out hotel star ratings as they rarely seem appropriate or consistent. I was rather nervous about all the reports of noise from the club downstairs, but we never heard a thing on any of the 6 nights we were there. We were in a rear facing room though, but on the 2nd floor, but you could have heard a pin drop all night every night.
Reception is not open all hours, so check with Hotel beforehand that you will be able to get in. We arrived about 2,30pm on a Sunday and reception does not open until 3.30, but as we had contacted hotel in advance, they gave us the entry code so we were able to get in to dump luggage in hallway, then go out for a look around until reception opened. We came back just after 3.30pm and staff were there as promised. Reception staff really friendly and helpful, especially given I can't speak French. The receptionist gave us info on the hotel and resort and got us booked in quickly.
We had a studio room, so beds were the sofa and a pull out bed from underneath. There was a separate bathroom with shower over bath and a separate wc. Beds not the most comfortable in the world, but I have had worse. The kitchen was fairly well equipped and had and oven, microwave, elec hob, toaster, kettle, Coffee Percolator, fridge, dishwasher and ample pans, cutlery etc. All seemed clean and tidy and the room was pleasantly warm. There was a flat screen tv but no English channels. Free wifi in hotel, but could be patchy in rooms, did work well in reception though. Overall we were happy with the Accom and would return.
Further info: There is a ski locker room, where you are allocated a locker (large cupboard) that will easily accommodate multiple sets of skis etc. However, the locker room is not heated and you are not supposed to take ski boots up to your room. However, believe me, you do not want to be leaving ski boots in those lockers overnight if you want to be able to feel your feet the next morning. I left mine one night and the ice from the day before was still frozen solid on them. I had to take them up to the room to melt the ice and make them flexible enough to get my feet into them!
The ski lifts are about a 400-500mtr walk from the hotel. If you come out the front of the hotel, there is an alleyway opposite side of the road, just slightly to the left, go up there, up the steps, then follow the road around. Easily done in ski boots and carrying skis, takes about 7-10 mins.
Skiing is great. Not all area was open when we were there due to heavy snow and avalanche risk, but still plenty great skiing to be had. However, although there were fairly modern Gondolas, we never encountered a chairlift with even a bubble, let alone heated seats. If you decide to ski the Glacier, the chairlift over there has one of those stomach in your mouth moments and it's even worse on the return journey when you come back on the same lift, plus the lifts over that side seem to be even older and slower. Still a great ski experience though.
There are a couple of Supermarkets close to the hotel. Come out front of hotel and turn right, there is one on the same side of the road about 200mtr down the road just on the roundabout and another across the road from that. Both are not cheap when compared to UK prices though.
Expect to pay about 7euro for a large beer in bars Dec 18 Prices (unless you can find a happy hour somewhere) and a burger or pizza will cost about 17euro, strangely enough they are no cheaper in the carry outs.
Overall, loved Val d'Isere and will certainly look to go back. The 3hb transfer from Geneva can be a rather expensive and long experience though.
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Anyalways

London, United Kingdom

Trip type:
Couples

Basic. Terrible Service.

17 Dec 2018

Definitely the worst hotel we've ever stayed at on a ski resort. The facilities were quite basic, they do not have double beds anywhere in the hotel so you sleep... more »

Definitely the worst hotel we've ever stayed at on a ski resort. The facilities were quite basic, they do not have double beds anywhere in the hotel so you sleep on two joint uncomfortable single beds (if you're lucky). Some rooms require you to climb up a steep ladder to crawl onto a small bed space in a room advertised for 3 adults. They do not clean your room at all, even if you are staying for a week. They do not top up your toilet rolls or shampoo/ shower mini bottles so we've had to repeatedly ask for them throughout our stay. The receptionists are rarely present and extremely elusive - until it's your the last evening of your stay. Then they somehow manage to ask you if you are checking out at 10 AM and even if you've repeatedly answered you are checking out at 10 sharp she will still ring you on your cellphone to ask when you are checking out. Then at 9:45 AM the next day she will use her master key to BARGE IN TO YOUR ROOM without your permission and start barking orders to wipe all counters despite there being no instructionsfor doing so aside from a cryptic message on the back of a sheet of paper to wash dishes and take trash out. They have no manners. They have zero customer service skills. They managed to somehow infuriate every single guest checking out - so it seems we weren't the only ones. Avoid at all cost. This establishment is absolutely atrocious.
ServiceClientele, Guest Relations at Alpina Lodge - Val d'Isere, responded to this review

Thank you for your feedback on the Alpina Lodge despite it being very disappointing for us.

I am sorry that you have misunderstood thinking the Alpina Lodge was a hotel however it is a residence offering self-catered apartments that our guests rent meaning that cleaning is not done daily nor do we provide extra toilet rolls or toiletries.

After speaking with the reception about your issues they informed me that you didn't come to the reception to express your concerns, if this had been done we would have been able to arrange these extras for you.

I am sorry about your experience with the check-out process, this is very shocking and so unlike the staff who work there. We have had no other comments about this from other guests but I am sorry you were unhappy about this.

Kind regards,
Ginny

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Lawrence C

Trip type:
Friends getaway

Worst place I have ever stayed

4 Dec 2018

This is the worst place I have ever stayed in! The staff aren't friendly, our rooms were not cleaned throughout our stay and when checking out we were asked to... more »

This is the worst place I have ever stayed in! The staff aren't friendly, our rooms were not cleaned throughout our stay and when checking out we were asked to go back up to the rooms to empty the bins and wash the dishes. I am so confused what we paid for. There are many other hotels/lodges in the area that provide a better service and accommodation for the same price. I would definitely not recommended this place to anyone!
ServiceClientele, Guest Relations at Alpina Lodge - Val d'Isere, responded to this review

Dear Lawrence,

Thank you for your review of our residence.

I believe that you may have been part of the same group of people who put another review on our property.

We are sorry if you misunderstood but the Alpina Lodge is not a hotel so we do not provide hotel service and therefore cleaning is not done every day.

Your comments on the staff are very troubling! I've heard nothing but great comments on them and anything else is unheard of! I will, however, be looking into this to see where we have slipped.

If you would like to discuss your issues further please get in touch with Manuela at Madame Vacances.

Kind regards,
India

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1-5 of 107 Reviews

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